Survey website : www.TellKroger.com
Survey beneficial : Each winner will receive a $100 grocery gift card.
Kroger is known to be the second largest grocery retailer in the United States. Their main store is located in Cincinnati, Ohio, but their stores are located in various states. In 2011 alone, Kroger’s customer confidence survey has been up, and its sales forecast has increased at 12%. Despite the recent economic slump, Kroger has been doing well and has been keeping its strong stance as one of the trusted and loved grocery store in the US. Even while other grocery retailers are crumbling during the height of the economic crisis, Kroger is able to keep their loyal patrons satisfied. It is even surprising that customer percentages had actually increased, instead of the contrary. Now, many would wonder, what Kroger’s secret is in keeping their customers satisfied. The answer is in their customer service and their management-consumer relationship system. This is done through their official survey website, www.TellKroger.com.
Kroger is a well-known grocery retail store chain which boasts of a wide selection of products at very reasonable prices. They also employ friendly and helpful employees who are knowledgeable about the products they sell. And while some people might already say that their service is great as it is, their management is still keen on keeping their customers happy and satisfied by providing them with only the best products. After all, the best way to compete in the market is to keep up with customer trends.
TellKroger.com serves as a means for the loyal Kroger customers to voice out their suggestions and their feedback regarding new products and new management systems that Kroger is implementing. The survey website, www.TellKroger.com, is in Spanish and English so as to accommodate the linguistic basics of their customers. The instructions found on the website are also fairly easy to follow so answering the survey will not be hassle-inducing.
Feedback is vital for a successful business like Kroger. No matter how insignificant you think your shopping experience night is, it would be elemental in the further improvement of Kroger. What’s best about the Kroger feedback system is that their website, www.TellKroger.com, is created to be efficient and easy to understand. www.TellKroger.com contains a survey sheet that you can only access after you have encoded information regarding your shopping experience and your receipt. This is a fairly easy task since the information that the survey in www.TellKroger.com will ask from you is already printed clearly on your receipt.
You will have to complete the survey in order to be qualified for the website sweepstake. By simply answering the survey, you get the chance to win one of the 359 $100 gift cards that Kroger gives away. To get the survey entry code that will make you legitimate for the Kroger online sweepstakes, you only need the store number from which you purchased your Kroger items, the transaction number, the terminal number where in you paid, and the date of your receipt. All these can easily be found on your receipt. Afterwards, you only have to type in and share your shopping experience at Kroger, and voila! You already are in for the sweepstakes!