www.PepboysSurvey.com – Customers Can Leave Feedback At www.pepboyssurvey.com And Get A Chance To Win Cold Hard Cash
Survey website : www.PepboysSurvey.com
Survey beneficial : Chance to win $5,000 Prize
Pep Boys understands the importance of customer satisfaction, which is why they offer their customers an opportunity to leave feedback at www.pepboyssurvey.com. As most already know, this company strives to offer their customers only high quality parts, the best in vehicle maintenance, with customer service that is hard to beat. Though they have a fairly good idea on how to do these things, the company invites comments and ideas from their customers. This enables them to always be certain that their company is operating at top notch levels in all aspects of their business. This company works hard to keep their customers happy through reasonable prices, high quality parts, the best in customer service, and an extensive maintenance service team that is one of the best in the nation.
Offering customer’s an opportunity to provide feedback pertaining to their visit not only lets the company know they are operating at a satisfactory level, it also provides them with an opportunity to put customer ideas to work. Regardless of the company, or their policies, customer feedback that offers ideas to a company is priceless. When numerous customers provide the same ideas through feedback it gives a company the opportunity to modify their operating structure to be more satisfactory to their customers. In the event a customer is unhappy their input gives the company an opportunity to make the customer happy. Whether a customer finds their visit satisfactory or not, this is a company that wants to know. This company has built its name on a foundation of high customer satisfaction rates.
Each customer has an opportunity to provide their insights and level of satisfaction for every visit to this company. The website www.pepboyssurvey.com offers each customer the ability to remark on every aspect of their visit. Whether the customer purchased parts or had maintenance performed on their vehicle, this company wants to know how well that visit went. There are two entry points for taking a survey once inside this website. One point is for those who purchased parts, and the other is for individuals who used the service department for maintenance. It is important that the customer has their receipt ready to provide specific details about their visit. Before being ushered into the survey area the website will ask a few simple questions such as the customer’s name, e-mail address, physical address, the purchase number, as well as the store ID number located on their receipt. Though providing feedback is time consuming, there is a reward for doing so. Each customer gets an opportunity to have their name put into a five thousand dollar sweepstakes. This in itself makes it worthwhile to participate.
After providing the important information customers are also offered an opportunity to have their name entered into the sweepstakes drawing an additional time. Below the data entry boxes there is one small box that can be checked which will put their name in into the sweepstakes drawing an additional time. Many customers enter this drawing with their fingers crossed, and a whole list of items they want to buy from Pep Boys should they win the sweepstakes. Checking the additional sweepstakes drawing box not only increases their odds of winning, but also enables the customer to be informed of upcoming exclusive discounts, as well as any special events that are being held by Pep Boys. Most of these deals are exclusive only to individuals who have been prior customers and entered their e-mail address through a survey. Surveys are an exceptional way to not only encourage future business; they also help keep a company in tune with their customers.
Pep Boys is one of the largest auto parts stores in the industry. They are unique in the fact that they also offer maintenance on vehicles as well. Their service center can perform anything from a simple diagnostic test to tire replacements, AC repairs, and fluid services, and many other repairs as well. Due to the fact that Pep Boys offers so many maintenance services, they rely heavily upon customer feedback. Feedback on the purchase of parts is important, but the input given from a customer that has had repairs on their vehicle done by Pep Boys is crucial. People simply want the best when it comes to the maintenance of their vehicles, and Pep Boys is proud to be able to offer high quality repairs. The customer input provided through a visit to www.pepboyssurvey.com enables the company to remain a leading name in the auto parts sales industry.